We believe privacy is a fundamental human right.
With StartMail.com you can email privately.
Not because you have something to hide, but because you have a lot to protect!
Purpose for processing personal information
The legal basis for processing your information is your consent, and our legitimate interest to respond to your message.
We retain any communications up to a maximum of two years.
Recipients and international transfer
Your messages in the English language may be handled by our external support members in the United States, unless you have checked the box in our support form asking us to handle your data in the EU. If you have checked this box, your message will be handled by internal or external staff members within the EU. We have implemented appropriate safeguards with respect to data transfer to the US, such as a data processing agreement including the relevant Standard Contractual Clauses, as prescribed under EU law.
Measures against abuse of support
If your message is abusive in language or content, we may block further messages from you.
Subscribing to our newsletter
On our support form, you have the option to subscribe to our newsletter. If you have subscribed, you may receive our newsletters until you have unsubscribed. You can unsubscribe at any time.
Your rights with respect to your data
You may ask us at any time to access, correct or erase your data. You may also request us to keep your information but block it from further processing. You can submit any such request by using our contact details below.
If you inform us that you withdraw your consent to process your information, we will delete your information.
Dutch Data Protection Authority
We are always here to help. If you have any feedback or complaint about our services in general, or more specifically about how your privacy is protected when you use our services, please let us know via the contact details below. In accordance with EU privacy laws and regulations, you have the right to lodge a complaint with the national supervisory authority responsible for the protection of personal data if you think we have unlawfully processed your personal data. For the Netherlands, this supervisory authority is the Dutch Data Protection Authority, which you can contact here.
Our company and contact information
Still have privacy questions?
It’s not just our Policy – it’s our Mission!